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Wednesday, July 26
 

2:00pm

All-Region User Group Afternoon Meeting
Speakers
avatar for Jennifer Acker

Jennifer Acker

Sr. Clerk, Hudson Valley Community College
Jennifer Acker has worked at Hudson Valley Community College for 21 years. All but a handful of those years have been in Interlibrary Loan. Jennifer is the Regional User Group Coordinator and a Mentor for the IDS Project.

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Wednesday July 26, 2017 2:00pm - 4:30pm
Student Center MPR (Full) SUNY Polytechnic Institute

5:30pm

Saranac Brewery Tour (limited seating)
We'll be taking a field trip after the Regional User Group meeting to take a tour of the local Saranac Brewery! All are welcome to join! Please sign up for this event when you register for the conference. Transportation is on your own, carpool wherever possible. We will have a carpool sign up when you check-in for the conference. Register for this event when you register for the conference. This excursion is limited to 50 people, so register early!

Speakers
avatar for Jennifer Acker

Jennifer Acker

Sr. Clerk, Hudson Valley Community College
Jennifer Acker has worked at Hudson Valley Community College for 21 years. All but a handful of those years have been in Interlibrary Loan. Jennifer is the Regional User Group Coordinator and a Mentor for the IDS Project.

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Wednesday July 26, 2017 5:30pm - 7:00pm
Saranac Brewery 830 Varick St, Utica, NY 13502

7:30pm

Cocktails & Dinner / Meet & Greet
Come have dinner and hang out with some ILL friends!

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Wednesday July 26, 2017 7:30pm - 11:00pm
Student Center Pub SUNY Polytechnic Institute
 
Thursday, July 27
 

7:30am

Breakfast
Come have breakfast sponsored by our friends at Rapid ILL!

Sponsors

Thursday July 27, 2017 7:30am - 8:45am
Student Center Lobby SUNY Polytechnic Institute

9:00am

Opening Session
Welcome to IDS Project Conference 2017!

Speakers
avatar for Mark Sullivan

Mark Sullivan

IDS Project Executive Director, SUNY Geneso
Mark Sullivan is the Executive Director of the IDS Project and helped to create the IDS Project in 2004 with Ed Rivenburgh as they traveled throughout New York State sharing the benefits of cooperative optimization, innovation, and mentoring. Mark developed many of the original t... Read More →


Thursday July 27, 2017 9:00am - 9:15am
Kunsela Hall SUNY Polytechnic Institute

9:15am

Keynote: Peter Bae
Speakers
avatar for Peter Bae

Peter Bae

Head of Scholarly Content Services, Princeton University
Peter Bae is currently working at the Princeton University Library as Circulation Services Director. He is a member of the ALA RUSA STARS Executive Committee and the International ILL Committee. He also serves as Information Coordinator of the IFLA Document Delivery and Resource... Read More →


Thursday July 27, 2017 9:15am - 10:15am
Kunsela Hall SUNY Polytechnic Institute

10:15am

Break
Take a break!


Thursday July 27, 2017 10:15am - 11:00am
Student Center Lobby SUNY Polytechnic Institute

11:00am

Staying Motivated through Transition: How Supporting the Resource Sharing Community Supports You in Times of Uncertainty
Resource Sharing has always been known for its ability to adapt and transform but change is hard. How do we stay committed to the mission of of serving patrons when we are navigating a culture that is both innovative and disruptive? Furthermore, how do we engage the resource sharing community beyond our own libraries in order to learn, lead and transform the profession together? The wealth of support we can each provide to one another other is not only endless but necessary. In order to collaborate and seamlessly transition through change we must stay motivated and connected to our vital resource sharing community. This presentation will outline ways in which you can motivate and support your staff and co-workers while moving your department forward through transition. It will also provide insight as to how to reach out and share your talents in an effort to motivate and support your colleagues across the profession to promote success in times of uncertainty.

Speakers
NA

Nancy Abashian

Head of Reader Services and Resource Sharing, Binghamton University Libraries (BNG)
Nancy Abashian has served the Binghamton University Libraries in many capacities since she began her career in 2006. She is currently serving as the Head of Reader Services and Resource Sharing with oversight of circulation, reserves, interlibrary loan, stack maintenance and remo... Read More →


Thursday July 27, 2017 11:00am - 11:50am
Student Center MPR - Room 1 SUNY Polytechnic Institute

11:00am

Steering the Collection, Together
This presentation will begin with a refresh of the initial stages of a multi-year project which aims to strengthen individual libraries' collections as well as regional collections through the use of resource sharing data. With rich resource sharing data (such as the number of times a title was requested within IDS Project, regional holdings, and more) staff in acquisitions and resource sharing can collaborate to build strong, diverse collections without even having to learn ILLiad. Our presentation will also elaborate on the second phase of this project, in which we have focused our work on real-time coordinated collection development, taking resource sharing data and actively moving ILLiad requests based on libraries' willingness to buy and send titles related to curricular strengths. We will share how we worked with developers to move ILLiad requests in real-time, planned physical and ILLiad workflows, and tested buying and shipping requested physical items to borrowing libraries using two common academic library vendors. We will also discuss our progress on including regional libraries outside of the IDS Project. Join us to find out how your library could participate. Let's work together to identify where the program could go next as we improve this program to best serve all of our patrons.

Speakers
avatar for Kourtney Blackburn

Kourtney Blackburn

Access Services Librarian, St. John Fisher College
Kourtney Blackburn is the Access Services Librarian at St. John Fisher College’s Lavery Library in Rochester, NY. This past Spring, she was a co-instructor in the IDS Project Online Learning Institute’s Purchase on Demand class.  Kourtney’s favorite thing about the IDS Project Co... Read More →
avatar for Kate Ross

Kate Ross

Head of Technical Services, St. John Fisher College, Lavery Library
Kate Ross is the Head of Technical Services/Acquisitions Librarian at St. John Fisher College's Lavery Library in Rochester, NY. Since Kate was responsible for Interlibrary Loan in previous positions, she seeks out opportunities to work with Kourtney and other Interlibrary Loan... Read More →


Thursday July 27, 2017 11:00am - 11:50am
SC Theatre SUNY Polytechnic Institute

11:00am

Tipasa APIs: A Roundtable Discussion
Tipasa, a new cloud-based ILL management system from OCLC, will serve as a platform for innovation in the resource sharing space.  A key part of that innovation will stem from the development of APIs for Tipasa, which is on OCLC's roadmap for FY18.  To develop these APIs to meet the needs of member libraries, OCLC needs to understand how you plan to use them, particularly in the context of an ILLiad-to-Tipasa migration. In this discussion, OCLC hopes to learn from you: What are your institution's use cases for Tipasa APIs?  What integrations do you envision between Tipasa and your ILS/LMS, discovery layer, mobile app, or other systems?  What data do you plan to extract from Tipasa, and what will you do with that data?  What customizations have you built for ILLiad, and what use cases do they serve? Can APIs meet the same user needs for Tipasa?  Do you plan any other development using Tipasa APIs?  Please join us for this roundtable discussion to help inform the future Tipasa APIs.

Speakers
avatar for Jennifer Corsi

Jennifer Corsi

Product Manager, OCLC
Jennifer Corsi is one of the product managers on the Resource Sharing team at OCLC. She has worked at OCLC for 15+ years on variety of products, including FirstSearch, the OCLC Link resolver, WorldShare ILL, ILL Policies directory and for the past two years on our newest ILL prod... Read More →
avatar for Susan Musser

Susan Musser

Product Analyst, OCLC
As a Community Manager at OCLC, Susan Musser works with groups of members who use specific products and services to facilitate connections, collaboration and contributions within that community and to OCLC. She works specifically with the EZproxy, WorldShare Interlibrary Loan and... Read More →
avatar for Hank Sway

Hank Sway

Product Analyst, OCLC
Hi, my name is Hank Sway. I’m a Product Analyst at OCLC for the WorldShare Platform APIs and EZproxy. I’ve been at OCLC for about a year, but prior to that I held a variety of technical roles in libraries. I managed Simmons College’s ILLiad instance from 2007-2010, and afte... Read More →


Thursday July 27, 2017 11:00am - 11:50am
Student Center MPR - Room 2 SUNY Polytechnic Institute

12:00pm

Lunch
Come enjoy lunch sponsored by our friends at Atlas Systems!

Sponsors
avatar for Atlas Systems

Atlas Systems

Circulation and workflow automation software for your special collections library designed by special collections librarians. Aeon improves customer service and staff efficiency while providing unparalleled item tracking, security, and statistics.


Thursday July 27, 2017 12:00pm - 1:00pm
Student Center Lobby SUNY Polytechnic Institute

1:00pm

Building an ILL System: Filling in the Pieces
Southeastern NY Library Resources Council sponsors SEAL, Southeastern Access to Libraries, the region's virtual union catalog and electronic interlibrary loan service. The service's first version used OCLC's Virtual Document eXchange (VDX) software. An integral feature of the system was the ISO-ILL interoperability that provided academic libraries using ILLiad the means to process SEAL ILL requests seamlessly in ILLiad. In 2013, Southeastern's technology committee needed to find a replacement for VDX. In their search, the committee did not find an affordable off-the-shelf product, so one was developed in-house in 2015 by Southeastern staff. Three components form the new system. Index Data's Master Key software is used for the VUC. An email requesting and tracking system was developed by Southeastern staff. Accommodating our academic libraries for processing all ILLs within ILLiad was a challenging part of building the system. Existing ILLiad procedures were not found for importing an email into ILLiad. Communication and collaboration with IDS staff led to the development of a SEAL add-on for ILLiad libraries. After installing the add-on, ILLiad libraries now import and process SEAL requests within ILLiad, as well as use the add-on to search the SEAL VUC and place requests to other participating SEAL libraries.

Speakers
avatar for Judy Fischetti

Judy Fischetti

Member Services Librarian, Southeastern NY Library Resources Council
Judy is the Member Services Librarian for Resource Sharing at the Southeastern NY Library Resources Council. For 18 years, she has taught librarians and library staff in the Southeastern region how to use SEAL, Southeastern Access to Libraries, the region’s interlibrary loan se... Read More →
avatar for Zachary Spalding

Zachary Spalding

Systems Manager, Southeastern NY Library Resources Council
Zachary has been the Systems Manager at SENYLRC for 11 years, prior to that he worked 6 years in the IT department at Marist College.  He has a Bachelors in Information Technology and has worked on a wide range of technology projects from data network design, server hosting,  and software... Read More →



Thursday July 27, 2017 1:00pm - 1:50pm
Student Center MPR - Room 1 SUNY Polytechnic Institute

1:00pm

Security Review of ILLiad at SUNY Plattsburgh
In spring of 2017, SUNY Plattsburgh's Information Security Analyst and Systems Librarian in Library & Information Technology Services contacted the ILL department to participate in a pilot review of security protection and best practices in context of the ILLiad system and ILL workflow. A questionnaire from the NIST Special Publication 800-171 entitled, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" was the tool used in the review. While not every question was applicable, there were a number of questions that were very relevant showing a gap in security measures or opportunities to reconsider the current workflow. The concerns the evolved from the questions were addressed by modifications in the student workflow or changes in methods of accountability. This presentation will share the top questions relevant to the ILL workflow changes, actions taken to address the security issues and discuss the concerns related to ILL.

Speakers
avatar for Mila Su

Mila Su

Associate Librarian, SUNY Plattsburgh
Mila C. Su is an Associate Librarian/ILL manager at the Feinberg Library at SUNY Plattsburgh. She recently completed the SUNY Regional Assessment Immersion: Demonstrating the Educational Value of the Academic Library! (in affiliation with ACRL) and is in process of collecting Fei... Read More →


Thursday July 27, 2017 1:00pm - 1:50pm
Student Center MPR - Room 2 SUNY Polytechnic Institute

1:00pm

Ares: The Software for Automating Library Reserves
Come learn about how Ares can automate library reserve services, provide around-the-clock access to reserves collections, manage copyright permissions and fees, and save time for faculty members and library staff.

Speakers
avatar for John Brunswick

John Brunswick

Training and Library Solutions Consultant, Atlas Systems, Inc.
John Brunswick is a Training and Library Solutions Consultant at Atlas Systems, where he has worked since October of 2002 training library staff to use ILLiad, Aeon, and Ares.  Prior to working for Atlas, John was the Head of Interlibrary Loan at the University of South Carolina... Read More →


Thursday July 27, 2017 1:00pm - 1:50pm
SC Theatre SUNY Polytechnic Institute

2:10pm

IDS Logic Super Users, A Fleet of Big Data, and Article Gateway
This presentation will demonstrate how various institutions have used IDS Logic and taken advantage of LogicRules to seriously customize their workflow.  An overview of our progress analyzing the massive amount of ILL transaction data will be provided, along with the current status of Article Gateway.

Speakers
TJ

Tim Jackson

Resource Sharing and Reserves Coordinator, University at Albany
Timothy Jackson is a native of upstate New York who obtained both a B.A. and an M.S. in Information Science from The University at Albany, SUNY. He’s worked in the University at Albany library’s Access Services Department since 2001. He began his library career as a student assistant, and he filled several roles within the department before ultimately becoming the Resource Sharing and Reserves Coordinator in 2015... Read More →
avatar for Bill Jones

Bill Jones

Creative Technologist, IDS Project
Bill Jones is the IDS Project Creative Technologist at SUNY Geneseo Milne Library and the Aleph & Pre-Migration Support Specialist at the Office of Library and Information Services at SUNY System Administration.  He also serves as the ALA RUSA STARS Webmaster and is a member of the RUSA STARS Promotion... Read More →
avatar for Michael C. Mulligan

Michael C. Mulligan

IDS Project Lead Developer, Upstate Medical University
Michael C. Mulligan earned his bachelor's in Computer Science from SUNY Oswego, and has worked in a variety of roles at Upstate Medical University in Syracuse NY.  Michael was previously Head of Library Systems at the Health Sciences Library at Upstate Medical University, which... Read More →
ST

Sydney Thompson

Head of Access Services, North Carolina State University
Sydney Thompson is the Head of Access Services at North Carolina State University Libraries, a department which spans two main libraries, D.H. Hill and James B. Hunt, and includes the Bookstacks, the Hunt Library bookBot, Course Reserves, Interlibrary Loan, and the "Ask Us" singl... Read More →


Thursday July 27, 2017 2:10pm - 3:00pm
Student Center MPR - Room 2 SUNY Polytechnic Institute

2:10pm

Student Employees: What if We Train Them and They Leave?
What if we don't train them and they stay? Student employees are an essential part of the ILL department, especially given shrinking budgets and increased user expectations such as document/book delivery. This workshop will discuss student employment beyond interviewing, hiring and training. We will talk about accountability with student employees and library staff through the use of a Working Agreement. This is an important conversation at the beginning of employment, so that ILL staff and student employees know and understand what expected of them in their respective roles. We will also discuss how learning and personality styles are important to define and discover for the completion of complex tasks within the ILL department, especially given the changing landscape of resource sharing. We will end the presentation with information on motivating, recognizing and rewarding student employees when tasks may become routine and stagnant.

Speakers
avatar for Ben Hogben

Ben Hogben

Access Services Manager, Ithaca College
Ben Hogben is the Access Services Manager for the Ithaca College Library and supervises thirty eight student employees and four full time staff members. Ben has a BA from Ithaca College and training that includes employee and student coaching, and MBTI certification. He has writt... Read More →


Thursday July 27, 2017 2:10pm - 3:00pm
Student Center MPR - Room 1 SUNY Polytechnic Institute

2:10pm

FOLIO: A New Library Services Platform Built for Innovation
In June 2016, the FOLIO project was announced to the library community. The project, now well underway, has an engaged and growing community of librarians, developers and commercial entities. Design and development of the platform has progressed at a steady rate. And, most importantly, the platform fundamentals have been established through a network of participants who are focused on delivering an architecture for evolution and growth. In this meeting you will have the opportunity to learn about the FOLIO Project and its current status. The presenters will discuss the project underpinnings that support community collaboration and innovation. They will touch upon how FOLIO eliminates issues around 'legacy' software through a new approach that ensures the platform will be future-proof and sustainable. In addition, the presenters will look at new approaches to cataloging and resource management. Finally, the presenters will address the industry shift in vendor-library collaboration that FOLIO addresses through the creation of a true platform built for community participation from vendors and libraries alike.

Speakers
avatar for Andrew Nagy

Andrew Nagy

Director of SAAS Innovation, EBSCO
The library community is undergoing a disruption in how we use technology. It's new, it's open source, and it's community driven to support a community of innovation. Talk to me about FOLIO - the open source library services platform!


Thursday July 27, 2017 2:10pm - 3:00pm
SC Theatre SUNY Polytechnic Institute

3:00pm

Break
Take a break!

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Thursday July 27, 2017 3:00pm - 3:30pm
Student Center Lobby SUNY Polytechnic Institute

3:30pm

Data-driven Decision? Future Resource Sharing in a New ILS
Looking into the stats and data in ILLiad from the most recent five years, can we identify any trends that would inform future decision making or discussion in resource sharing if when ILLiad goes away or replaced by an integrated-library system platform (ILS) resource sharing module in the next couple of years? Would we be able to provide the same ILL services if lending and borrowing only among the SUNYs libraries? The data and stats are samples from SUNY New Paltz ILLiad system transactions from 2012-2017.

Speakers
KL

Kristy Lee

Head of Library Technology, SUNY New Paltz Sojourner Truth Library
Kristy Lee is the Head of Library Technology at the Sojourner Truth Library at SUNY New Paltz. She holds a MLIS from Robert Gordon University in Aberdeen Scotland, and a MS in Information Design Technology from SUNY Polytechnics (right here at SUNY Poly). Kristy is very intereste... Read More →
AM

Amber Melvin

Library Technology Assistant, SUNY New Paltz Sojourner Truth Library
Amber Melvin is a Library Technology Assistant at the Sojourner Truth Library in Suny New Paltz. She is a part of SUNY Fellows, the COTE community, CSTA, ACM and many other acronyms. Her current interests are in data analytics and visualization.
GO

Gary Oliver

Library Technology Assistant, SUNY New Paltz Sojourner Truth Library
PC tech support person for the library for more than 20 years.


Thursday July 27, 2017 3:30pm - 4:20pm
Student Center MPR - Room 2 SUNY Polytechnic Institute

3:30pm

Integrating III/Sierra with ILLiad and Workflow Improvements
The presentation will cover the programming work and workflow improvements implemented at Dartmouth College during 2016. We will be incorporating "Integrating III/Sierra with ILLiad and Relais/BorrowDirect" presented by Eric Bivona, at NECode4Lib 2016 and several local presentations on how this work improved workflow within Resource Sharing.

Speakers
avatar for Eric Bivona

Eric Bivona

Senior Programmer/Analyst, Dartmouth College Library
Eric Bivona is a software developer in the Digital Library Technologies Group at the Dartmouth College Library. He has been involved in networked information retrieval and library integrations since before there was a World Wide Web. Eric is involved in workflow architecture an... Read More →
ML

Michelle Lee

Resource Sharing Manager, Dartmouth College
Michelle Lee is the Resource Sharing Supervisor at Dartmouth College, where she has been since 2007. In this position Michelle manages Interlibrary loan, in-house document delivery and BorrowDirect at Baker Berry Library and coordinates these services across the college’s seven... Read More →


Thursday July 27, 2017 3:30pm - 4:20pm
Student Center MPR - Room 1 SUNY Polytechnic Institute

3:30pm

Consortial Circulation and Resource Sharing Models in Ex Libris Alma
Ex Libris Alma supports a range of consortial activity, including workflows for walk-in borrowing and lending in consortia, consortial resource sharing, and integration with broker systems to streamline ILL processes. In this session, we will review these models, with an emphasis on the benefits for consortia, especially individual member libraries and their patrons.

Speakers
avatar for Katy Aronoff

Katy Aronoff

Solutions Architect, Ex Libris, a ProQuest Company
Katy Aronoff is manager of solutions architecture for Ex Libris, running the pre-sales team for North America and conducting product demonstrations and workshops at libraries across the United States, Canada, and Latin America for Ex Libris. Prior to joining Ex Libris, she worked as a librarian at Bentley University in Waltham, MA, and Northern Essex Community College in Lawrence, MA, and worked in the central administration at Tufts University. Katy is a Long Island native and holds a... Read More →


Thursday July 27, 2017 3:30pm - 4:20pm
SC Theatre SUNY Polytechnic Institute

4:45pm

Vendor Fair (Wine & Cheese Social)
Come chat with our sponsoring vendors and see what new tools they have to offer!

Sponsors
avatar for Atlas Systems

Atlas Systems

Circulation and workflow automation software for your special collections library designed by special collections librarians. Aeon improves customer service and staff efficiency while providing unparalleled item tracking, security, and statistics.
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Thursday July 27, 2017 4:45pm - 6:30pm
Student Center Pub SUNY Polytechnic Institute

6:30pm

Dinner
Come enjoy dinner with your ILLest colleagues!

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Thursday July 27, 2017 6:30pm - 8:00pm
Student Center MPR (Full) SUNY Polytechnic Institute

8:00pm

Conference Celebration
Come celebrate wrapping up the first day by spend some time with friends and enjoy the upper lounge area of the SUNY Poly Student Union!  Includes bar, pool tables, ping pong, foosball, and music.

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Thursday July 27, 2017 8:00pm - 11:00pm
Student Center Pub SUNY Polytechnic Institute
 
Friday, July 28
 

7:30am

Breakfast
Come enjoy breakfast with your ILL colleagues!

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Friday July 28, 2017 7:30am - 8:45am
Student Center Lobby SUNY Polytechnic Institute

8:45am

Announcements & Awards
Come hear your morning annoucements and congratulate your fellow scholarship recipients, award winners, and new members!

Speakers
avatar for Mark Sullivan

Mark Sullivan

IDS Project Executive Director, SUNY Geneso
Mark Sullivan is the Executive Director of the IDS Project and helped to create the IDS Project in 2004 with Ed Rivenburgh as they traveled throughout New York State sharing the benefits of cooperative optimization, innovation, and mentoring. Mark developed many of the original t... Read More →

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Friday July 28, 2017 8:45am - 9:00am
Kunsela Hall SUNY Polytechnic Institute

9:00am

Empire State Library Network Update
Speakers
avatar for Tina Broomfield

Tina Broomfield

Projects Coordinator, Empire State Library Network
Tina Broomfield is the Projects Coordinator for the Empire State Library Network and the Technology and Training Librarian at the Rochester Regional Library Council. Through her work in library consortia, Tina is responsible for coordinating communications, vendor relations, continuing education initiatives, and delivery... Read More →


Friday July 28, 2017 9:00am - 9:30am
Kunsela Hall SUNY Polytechnic Institute

9:30am

OCLC Update
No single library can hold every item its users may need, so libraries rely on the OCLC resource sharing network to lend and borrow resources locally, in groups, and around the world. We make it easier for libraries to support one another and their users, no matter what resource is requested. Tipasa is a new ILL management system for individual libraries to share and obtain materials through different resources and systems as well as to provide an exceptional experience for the patron. You can meet your users' needs without heavy IT support, server management or extensive configuration and training. During this session, Jennifer Corsi will provide an overview of Tipasa, update you on product development and phases, review some frequently asked questions and present opportunities for you to get involved with the project.

Speakers
avatar for Jennifer Corsi

Jennifer Corsi

Product Manager, OCLC
Jennifer Corsi is one of the product managers on the Resource Sharing team at OCLC. She has worked at OCLC for 15+ years on variety of products, including FirstSearch, the OCLC Link resolver, WorldShare ILL, ILL Policies directory and for the past two years on our newest ILL prod... Read More →


Friday July 28, 2017 9:30am - 10:15am
Kunsela Hall SUNY Polytechnic Institute

10:15am

Break
Take a break!

Sponsors
avatar for IDS Project

IDS Project

Event Coordinator, IDS Project


Friday July 28, 2017 10:15am - 10:45am
Student Center Lobby SUNY Polytechnic Institute

10:45am

Document Delivery for Distance Students
This presentation focuses on the transition of document delivery services for distance students at Syracuse University from a process based on a stand-alone web form to a workflow within ILLiad. The transition allows for better tracking of requests, collection of data, and appropriate handling of ILL requests. Because Syracuse has a policy of not shipping ILL material to distance students (SU owned material is shipped), the workflow accounts for this variance in permission, as well as communication to the patron about when document delivery items are shipped. The identification of distance students also allows for staff to intervene on ILL requests and discuss options with the patron.

Speakers
SH

Stephanie Helsher

Interlibrary Loan Supervisor, Syracuse University
Stephanie Helsher has been working in Resource Sharing at Syracuse University for the past 3 years, and has recently taken on the position of Interlibrary Loan Supervisor in the department. Prior to Syracuse University, Stephanie worked for Central New York Library Resources Council and Bryant... Read More →


Friday July 28, 2017 10:45am - 11:35am
SC Theatre SUNY Polytechnic Institute

10:45am

Opening Up Our Collections: One ILL Department's Journey in Providing More Access to our Patrons and Yours
Lavery Library at St. John Fisher College previously had policies that did not allow us to lend textbooks or DVDs to other libraries and prohibited our patrons from borrowing textbooks. However, an increased desire to stop saying "no" to ILL requests led us to revisit those policies. We looked at our reasons for not lending or borrowing these items and wondered: did these policies actually help our patrons and adhere to ILL best practices? We decided that our policies were not in our patrons' best interests; nor were they in the best interests of the ILL community. In the past year, we have worked to slowly find ways to lend and borrow more items like textbooks and DVDs through ILL. Starting with leisure DVDs in 2016, we set up guidelines to help us lend while also ensuring that our patrons still had access. Next, we began lending textbooks and academic DVDs on a case-by-case basis as we worked out a policy for lending these more expensive items. Finally, coordinating with our Circulation and Acquisitions departments, we set up a policy for borrowing textbooks, which gives our patrons access to more materials. Since we stopped saying "no," our processes have increased communication between our ILL, Circulation, and Acquisitions departments, and have provided a way for us to connect patrons with more of the resources that they need. Additionally, we have become better lenders, as we are able to lend more of our collection to others. When more libraries also begin to stop saying "no," we can truly provide a better collection for all of our patrons.

Speakers
avatar for Kourtney Blackburn

Kourtney Blackburn

Access Services Librarian, St. John Fisher College
Kourtney Blackburn is the Access Services Librarian at St. John Fisher College’s Lavery Library in Rochester, NY. This past Spring, she was a co-instructor in the IDS Project Online Learning Institute’s Purchase on Demand class.  Kourtney’s favorite thing about the IDS Project Co... Read More →
avatar for Alicia Marrese

Alicia Marrese

Interlibrary Loan Coordinator, St. John Fisher College
Alicia Marrese is the Interlibrary Loan Coordinator at St. John Fisher College in Rochester, NY. In addition to processing ILLs, she also manages submissions to the college’s Institutional Repository. She is currently earning her MS in Information and Library Science at the Un... Read More →


Friday July 28, 2017 10:45am - 11:35am
Student Center MPR - Room 2 SUNY Polytechnic Institute

10:45am

Using IDS Logic to Improve Access to Offsite Collections
Buffalo State College participates in the Empire Shared Collection (ESC). Empire Shared is a collection of around 30,000 seldom-used, serial-type materials contributed by member institutions and housed at the University at Buffalo's Annex. Articles from that collection are provided to our patrons via interlibrary loan requests. We needed a way to make sure that requests which could be fulfilled from ESC, were fulfilled from ESC and not farmed out to the larger resource sharing community. We also wanted to ensure swift turnaround times to make the shift from a local collection to a shared, off-site collection less problematic for our users. IDS Logic made both these objectives possible. This presentation will review Buffalo State's collaboration with IDS and ESC to make this off-site collection available, and to process requests against it easily and rapidly. I will focus on our initial efforts to make the collection available, our various attempts to improve discoverability, and our current fulfillment process using IDS Logic.

Speakers
JR

Joe Riggie

Information Systems Librarian, SUNY Buffalo State
Joe Riggie is the Information Systems librarian at Buffalo State College where he manages library systems, e-resources, and inter-library loan.    He lives in Buffalo, NY with his wife and two young children.    He loves science fiction, fantasy football, and sleep (when he can... Read More →


Friday July 28, 2017 10:45am - 11:35am
Student Center MPR - Room 1 SUNY Polytechnic Institute

11:50am

Identifying Potential Purchases for Course Reserves through Interlibrary Loan
The Interlibrary Loan department at Binghamton University Libraries does not fill requests for items identified as required textbooks that are unowned by the Libraries. In order to increase access to course materials, owned and unowned, ILL and Course Reserves collaborated to create new workflows in ILLiad and Ares that made use of both department's resources. Together, three workflows were created to increase access to three different categories of ownership; course materials owned and currently on reserve, course materials owned and not on reserve, and unowned course materials.

Speakers
JA

Jessica Armstrong

Reserves Coordinator, SUNY Binghamton
Jessica Armstrong has worked for Binghamton University since 2010--starting as a teaching assistant and instructor in the philosophy department and joining the Libraries as an overnight graduate assistant in the Circulation department in 2012. She was hired in the Reserves depart... Read More →
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Elise Thornley

Assist. Head of Reader Serv. for Resource Sharing, Binghamton University Libraries
Elise Thornley has worked at the Binghamton University Libraries since 2008 - starting as a student employee in Interlibrary Loan. After graduating with her B.A. in 2012, she was hired in the Resource sharing department, and eventually moved to the role of Assistant Head of Reade... Read More →


Friday July 28, 2017 11:50am - 12:40pm
Student Center MPR - Room 1 SUNY Polytechnic Institute

11:50am

Library Information and Resource Sharing: Transforming Services and Collections
Interlibrary loan specialists today, by working with their local library colleagues in other functions and departments, are doing a variety of things to help each other and help library users to access information. We will present chapters from this newly published book and identify collaborative ideas that we can share with our local colleagues and implement at our libraries. Join us to discuss how ILL staff can work with circulation, reference, acquisitions, collection development, stacks maintenance, preservation, systems and more. We will also discuss the process of writing chapters for and editing a book. And, we will consider why library information sharing is so important today, and what it has meant in our past and means to our future: "As for ILL [interlibrary loan] work today, it represents a microcosm of the kind of world many people want to live in; one where we share as much as we can, support each other, and empower everyone to learn and grow; one in which people appreciate and experience the value of community and sharing and dreaming. It seems that people's lives are most successful, and we are at our best, when we feel connected to more people and when we can find meaning in what we are doing. No matter how libraries, ILL, and library information sharing evolve, they are still all about connecting people and information, libraries around the world, and library staff within and among these libraries."

Speakers
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Silvia Cho

Interlibrary Loan Supervisor, The Graduate Center CUNY
Silvia is the Interlibrary Loan Supervisor at the Graduate Center Library (CUNY) and an IDS technology mentor. She has previously presented on multicultural users’ library use, privacy and ILL data, and open access and equity.  She received a Master's in Library Science at Queens College and an MA in Liberal Studies with a concentration on International Migration from the Graduate Center... Read More →
avatar for Beth Posner

Beth Posner

Head of Library Resource Sharing, The Graduate Center, CUNY
Beth Posner is the Head of Library Resource Sharing and an Associate Professor at The Graduate Center, City University of New York. Beth also works actively with the IDS Project, the ALA RUSA STARS Policies Committee and the Rethinking Resource Sharing Initiative. She writes and... Read More →


Friday July 28, 2017 11:50am - 12:40pm
Student Center MPR - Room 2 SUNY Polytechnic Institute

11:50am

Weeding in Disguise: When Other Projects Lead to the Eradication of MUSTIE Materials
When weeding library materials, you should consider the MUSTIE concept: M - Misleading and/or factually inaccurate U - Ugly or worn beyond repair S - Superseded by a new edition T - Trivial or of no literary or scientific merit I - Irrelevant to the needs and interest of your users E - Easily borrowed from another source Learn how two libraries conducted weeding projects within their institutions. Heidi Webb from SUNY College of Environmental Science and Forestry will discuss how the misfits of an inventory process morphed into massive weeding and what best practices were employed. Simone L. Yearwood from CUNY Queens College will discuss her library's weeding project to prepare for relocating the periodicals into an offsite storage facility to make room for a library makerspace.

Speakers
avatar for Heidi Webb

Heidi Webb

Instructional Support Specialist, SUNY ESF
Heidi Webb manages systems and electronic resources at SUNY ESF and contributes to the IDS Project as an outgoing Regional User Group Chair and a current Mentor focusing on IDS Logic. Regardless of library type, Heidi strives for efficiency, to better integrate and link systems... Read More →
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Simone Yearwood

Librarian, Queens College Rosenthal Library
Simone L. Yearwood (Assistant Professor of Library) is an alumna of the City University of New York, Queens College with a BA in Sociology, Masters in Library Science, and Masters in Urban Affairs. In addition to being the Head of Access Services and Resource Sharing Librarian at Queens College, she teaches a 3-credit introduction to librarianship course with the Graduate School of Library and Information Science Program as well as a 1-credit information literacy course... Read More →


Friday July 28, 2017 11:50am - 12:40pm
SC Theatre SUNY Polytechnic Institute

12:45pm

Lunch, Raffle, & Farewell!
Come have lunch, maybe win an award, and say farewell to your IDS Project friends!

Speakers
avatar for Mark Sullivan

Mark Sullivan

IDS Project Executive Director, SUNY Geneso
Mark Sullivan is the Executive Director of the IDS Project and helped to create the IDS Project in 2004 with Ed Rivenburgh as they traveled throughout New York State sharing the benefits of cooperative optimization, innovation, and mentoring. Mark developed many of the original t... Read More →

Sponsors
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IDS Project

Event Coordinator, IDS Project


Friday July 28, 2017 12:45pm - 1:30pm
Student Center MPR (Full) SUNY Polytechnic Institute